RETURN & POLICY

Luxirl Return and Refund Policy

Purpose: We strive to provide our customers with high-quality luxury watches and jewelry. If you're not satisfied with your purchase, we're here to help.

Return Window: You can return your purchase within 30 days from the date of delivery.

Conditions:

1. The item must be in its original condition, with all original packaging, accessories, and documentation included.
2. The item must not have been worn or used (except to try it on).
3. Any signs of damage or tampering will void the return.

Refund Process:

1. To initiate a return, please contact our customer service team at [insert contact email/phone number] with your order number and reason for return.
2. We'll provide a return merchandise authorization (RMA) number and instructions on how to proceed.
3. Once we receive the returned item, we'll inspect it to ensure it meets our return conditions.
4. If the item is accepted, we'll refund the full purchase amount to your original payment method within [insert timeframe, e.g., 5-7 business days].

Exceptions:

1. Customized or personalized items are non-returnable.
2. Items with removed or altered serial numbers or other identifying marks may not be eligible for return.

Exchange Policy:
If you'd like to exchange an item for a different size or style, please contact our customer service team. We'll do our best to accommodate your request, subject to availability.

Contact Us: If you have any questions or concerns about our return policy, please don't hesitate to reach out to us at +94765577663 or email us "business.luxirl.com".

This policy aims to balance customer satisfaction with the protection of luxury goods. Feel free to modify it to suit your specific business needs.